Responsible Gaming
Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. Live dealer casino games are designed for fun and excitement, but it’s important to stay in control. If gambling stops being enjoyable, or if you feel pressure to keep playing, it’s time to step back and seek help.
Age Verification
You must be 18 years or older (or the legal gambling age in your Australian state or territory) to access live dealer casino services. We encourage all players to verify their age honestly. Underage gambling is illegal and harmful. If you suspect someone under the legal age is gambling, please report it to the relevant authority.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Ask yourself if you recognise any of these warning signs:
- Chasing losses — trying to win back money you have lost
- Hiding your gambling from family or friends
- Spending more time or money on gambling than you intended
- Borrowing money or selling possessions to gamble
- Feeling anxious, guilty, or irritable when not gambling
- Neglecting work, study, or relationships because of gambling
- Lying about how much or how often you gamble
- Gambling to escape stress, anxiety, or depression
If you answered yes to one or more of these, consider reaching out for support. You are not alone.
Self-Help Tools
Most reputable licensed operators offer practical tools to help you stay in control. Use these features whenever you play:
- Deposit limits — set a maximum amount you can deposit daily, weekly, or monthly
- Loss limits — cap the amount you are willing to lose in a set period
- Reality checks — receive reminders of how long you have been playing
- Time-out periods — take a break from gambling for 24 hours, a week, or longer
- Self-exclusion — block yourself from accessing gambling sites for a set period
- Account history — review your deposits, withdrawals, and betting activity regularly
Support Organisations
If you or someone you know needs help, these organisations provide free, confidential support.
- Australia: Gambling Help Online — 24/7 free counselling, information and support for anyone affected by gambling.
- United Kingdom: GamCare — the leading provider of information, advice and support for problem gambling. GamStop — free online self-exclusion scheme.
- Canada: Responsible Gambling Council — prevention, education and awareness programs.
- United States: National Council on Problem Gambling — helpline and resources for problem gambling.
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — provides information and help for gambling addiction.
- Other regions: Please search for your national responsible gambling organisation or contact a local health professional.
Need Help Now?
If gambling is causing problems in your life, please seek help today. Talk to someone you trust, contact one of the organisations above, or call the Australian gambling helpline at 1800 858 858 (Gambling Help Online). Help is free, confidential and available 24/7. Your wellbeing matters more than any game.