Responsible Gaming

Gambling should always be a form of entertainment — never a way to earn money, pay debts, or solve financial problems. The outcome of poker and other casino games is based on chance, and no strategy can guarantee a profit. Play for fun, set limits, and never gamble more than you can comfortably afford to lose.

Age Verification

You must be 18 years of age or older (or the legal age for gambling in your Australian state or territory) to create an account and play online poker. Underage gambling is illegal and can lead to serious consequences. Operators are required to verify your identity and age before allowing you to deposit or play.

Warning Signs of Problem Gambling

Gambling can become harmful when it stops being fun and starts affecting your daily life. You may be developing a problem if you recognise any of the following:

• Chasing losses — gambling more to try to win back money you have lost
• Hiding your gambling from family, friends, or colleagues
• Spending more time or money on gambling than you intended
• Borrowing money, selling possessions, or using money meant for bills to gamble
• Neglecting work, study, family, or social commitments because of gambling
• Feeling anxious, guilty, irritable, or depressed about your gambling
• Lying about how much you gamble or how much you have lost
• Being unable to stop or reduce your gambling even when you want to

Self-Help Tools

Most reputable online poker sites offer practical tools to help you stay in control. Use these features proactively, even if you think you do not have a problem yet:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Loss limits: Limit the amount you can lose within a set period.
• Reality checks: Receive pop-up reminders that show how long you have been playing.
• Session time limits: Automatically log out or block play after a chosen amount of time.
• Self-exclusion: Block access to your account for a set period, from 24 hours to permanent exclusion.
• Cool-off periods: Take a short break from gambling for a few days or weeks.

Contact the poker site’s customer support or responsible gaming page to activate these tools. They are free, confidential, and designed to protect you.

Support Organizations

If you are in Australia, please contact Gambling Help Online — a free, confidential, 24/7 service for anyone affected by gambling:

• Australia: Gambling Help Online — Call 1800 858 858 (free and confidential, 24/7)

If you are located outside Australia, please use the relevant service for your country:

• United Kingdom: GamCare and GamStop
• Canada: Responsible Gambling Council
• United States: National Council on Problem Gambling — Call 1-800-GAMBLER
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
• Other countries: Search for your national problem gambling helpline or visit your local health authority’s website for support.

Need Help Now?

If you recognise any warning signs in yourself or someone you care about, please seek help today. Support services are free, confidential, and non-judgmental. You are not alone, and taking the first step to talk to someone can make a real difference. Your wellbeing always comes before any game.